FAQ’s

This section provides answers to common questions that people have about Acupuncture, for other Clinical Specialisms that our affiliates provide, please see the Specialisms section.

Treatments, uses and suitability

Acupuncture needles are very fine and the sensation is usually mild and lasts only for a moment. You may not feel some of the needles at all.
A set of between four and six sessions will allow us to assess the benefit of acupuncture for you. After this, sessions will be more spaced out, to ensure continuing benefit for you. Once you are feeling better, you may decide to have two or three treatments a year for ‘maintenance’.
The benefits of acupuncture are wide-ranging from pain relief, to helping with emotional problems and stress, to supporting fertility and even giving up smoking. Regardless of the condition you are being treated for, you may also experience effects of increased energy, motivation, better sleep and calmer/better mood. Please see our conditions page for more information on how we can help you, or contact us for a chat or a free 20 minute consultation by appointment.

Qualifications, standards and regulations

Helen Smallwood and Philip Rose-Neil each qualified with Licentiates in Acupuncture from the College of Traditional Acupuncture (Warwickshire) after three years’ training. They each have an honours degree (BA) in Traditional Acupuncture accredited by Oxford Brookes. They are all members of the British Acupuncture Council and are therefore bound by their codes of safety and ethics. They each carry full professional indemnity, and public liability insurance cover.
Unfortunately, recent retrictions mean that you now have to wait 6 months after a course of acupunture before donating blood again.
Acupuncture is complementary, and can be used alongside treatment you receive from your GP or hospital doctors, without interfering with other drug or treatment you are receiving. However, we advise that you do tell your GP that you are using it, so they can be fully informed.

Ethics and codes of conduct

Acupuncture is based on the ancient Chinese people’s views of the body and the rhythms of nature, and is not based on religious or spiritual beliefs. Therefore using acupuncture does not conflict with your own personal religious beliefs.

Insurance plans and payments and gift vouchers

If you have a healthcare plan, it may reimburse you the cost, or some of the cost of acupuncture as long as the practitioner is a member of the British Acupuncture Council (BAcC). Helen Smallwood’s BAcC number is 958662 Philip Rose-Neil BAcC number is 959362 The following healthcare companies and cash plans reimburse for acupuncture: This list was last updated May 2012, and policies can change, so please check with your provider. A general list, is below, but other insurers may also cover acupuncture with us, so if yours does not appear below, contact them directly to find out. Aviva Cash4Health & BHSF BUPA (Some cash plans) Cigna CS Healthcare Emgage Mutual Assurance Exeter Family Friendly General & Medical Healthcare Healthshiield HSF Medicash National Friendly PHSA Pru Health Sovereign Health Care Simply Healthcare Universal Provident WHA HSA Health Cash Plan Groupama Saga Health Cash Plan WPA Health Sure healthcare cash plan Westfield Health Good4u Healthcare cash plan Benenden Best Health Cash Plan Standard Life 24 Health cash plan Barclays Everyday Health Cash plan HSBC Health Cash Plan Pinnacle Health CashBack WHCA : Orchard Healthcare Cashplan
We accept cash, cheques, and debit and credit cards although we have to make a small charge to use card payments. Receipts for card payments are provided electronically through the Worldpay system, rather than in paper form. Paper receipts are available if required.
Inside your membership pack you will have a membership number, have this to hand, and then ring 01323 416550 or 0800 6523188, and they will talk you through what you need to do, depending on your membership level. Or use the members area of their website found at www.arthriticassociation.org.uk

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